Last updated: [10-Nov-2025]

Who we are
Swarn Alankar Jewellers (“we”, “us”, “our”) is a jewellery business based in Narkatiaganj, Bihar, India. Our website address is: https://sajnke.in.

Information We Collect
We may collect the following information when you interact with our website or make a purchase:

  • Name, email address, phone number, billing/shipping address.
  • Payment details (processed securely via our payment gateway; we do not store full card information).
  • Account login details (if you create an account), transaction history, service/repair requests.
  • Device & usage information: IP address, browser type, operating system, pages visited, session duration.
  • Cookies and tracking data as described below.

How We Use Your Information
We use your data for:

  • Processing and delivering your orders, including handling refunds or exchanges.
  • Communicating with you about your orders, account, service/repairs, offers and updates (with your consent where required).
  • Improving our website, services, and customer experience.
  • Complying with legal obligations (e.g., tax, anti-fraud, KYC) and protecting our business and customers.

Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyse website traffic, and detect fraud.
You may disable cookies in your browser settings; however, some features of our website may not work correctly without them.

Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share your data with:

  • Trusted service providers (payment gateways, courier & logistics partners, IT/hosting providers) who assist us in fulfilling orders or maintaining our business, and who agree to keep your data confidential.
  • Legal or regulatory authorities when required to comply with law or protect rights.

Data Security
We use industry-standard security measures (SSL encryption, secure hosting) to protect data in transit and at rest. While we strive to safeguard your information, no system can guarantee 100% security; you understand that you provide your information at your own risk.

Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined above, or as required by law (for example, for tax or warranty purposes).
For example, your order and transaction history may be retained for a period of [insert number] years for legal compliance.

Your Rights
You have the right to:

  • Access the personal data we hold about you.
  • Request correction of any incorrect or incomplete data.
  • Request deletion of your personal data (subject to any legal retention obligations).
  • Withdraw consent for usage of your data for marketing/communications.
    To exercise any of these rights, please contact us at:
    📧 saj@sajnke.in
    📞 9973050688

Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top will indicate when the policy was last revised. We encourage you to review this page periodically for any changes.

Contact Us
If you have any questions or concerns about this policy or our data practices, please contact:
Swarn Alankar Jewellers
[Insert full postal address, Narkatiaganj, Bihar, India]
📧 Email: saj@sajnke.in
📞 Phone: 9973050688